Policies
Privacy Policy
Last updated: Jan 2026
Who We Are
Suvarnakesh Herbal Ayurveda ("we", "us", "our") is a small Ayurvedic brand founded by Dr. Priyanka Mahesh Wankhede in Umarkhed, Maharashtra. This privacy policy explains how we handle information you share with us on suvarnakesh.in.
Information We Collect
Order details: your name, phone number, email address, shipping address and order contents.
Payment metadata: when you pay online through Razorpay, we receive a payment reference and status. We never see or store your full card / UPI credentials — Razorpay handles those securely.
Basic technical data: browser type, device type and pages visited, used only to improve site performance.
How We Use Your Information
To process, pack and deliver your order.
To send you order updates on SMS / WhatsApp / email.
To respond to product enquiries and support requests.
To occasionally share new-product or offer updates — only if you have opted in.
Who We Share Information With
Our courier partners (for shipping only) and payment gateway (Razorpay).
We do NOT sell, rent or trade your personal data to any third-party marketer.
Your Rights
You can request a copy of the data we hold about you, or ask us to delete it, by writing to swarnakeshoil@gmail.com. We'll action the request within 7 working days.
Cookies
We use only essential cookies to remember your cart and keep your session alive. No third-party advertising / tracking cookies are used.
Need something clarified? Reach us on WhatsApp +91 7083869396 or email swarnakeshoil@gmail.com.
